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  • high_qualityQuality

    What's the quality of your clothing?

    Our philosophy is to only make clothing that we're extremely proud of. So this means we're doing things like sourcing the finest cottons from top mills in Japan, using bullhorn buttons instead of plastic, and lining garments with Japanese bemberg. You'll notice the difference immediately.

  • view_dayFit

    How customizable is the fit?

    Our design aesthetic is more modern and fitted. However, there's definitely room to build in your personal flair, such as the break on the pants, the length of sleeves, or the snugness of the arms.

    During your initial fitting, whether in-person or via the Home Try-On service, you'll be able to submit your preferences.

    We'll use that to generate a unique technical pattern for your garments.

    Can I adapt the design (i.e., pick my own lining)?

    We don't offer design customizations because we believe we serve our customers best by taking a design point-of-view. Shopping should be simpler, not more complex.

  • shopOrders

    How can I view my order history?

    You can log-on to your account at senestudio.com/account.

  • thumb_upEthics & Sustainability

    What's your point-of-view on supply chain ethics?

    We work with the best craftsman and production partners in the world. To collaborate with the best talent, you also pay top dollar, which we are more than happy to do.

  • paymentPayment Options

    What are your payment options?

    We accept all major credit cards & debit cards.

    We also offer monthly payments (up to 18 months) through our partnership with Affirm. Simply select Affirm as your payment option when checking out.

  • queueHome Try-On

    What are your payment options?

    We accept all major credit cards & debit cards.

    We also offer monthly payments (up to 18 months) through our partnership with Affirm. Simply select Affirm as your payment option when checking out.

  • replayReturns & Alterations

    What if I need alterations or a remake?

    If the garment doesn't fit the way it was supposed to, no worries! For your first garment of any category, any necessary alterations & remakes are free. Start the resolution process by emailing us at hello@senestudio.com.

    If it's alterable, we'll cover the cost of the alterations. First send us a photo so we can diagnose the issues and confirm you should proceed with alterations instead of a remake. Use your local dry cleaner or tailor, and email us a photo of the receipt. We'll then refund the amount to your card.

    If it requires a remake, we'll help you schedule a follow-up fitting to figure out what went wrong and do a remake on the house.

    To qualify for an alterations or remake, you must let us know of fit issues within 14 calendar days of delivery. Alterations & remakes do not apply for adjustments outside of the design intent of the garment (e.g., changing the hem, making the garment more boxy).

  • fast_forwardExpedited Production

    Can I speed up the production process?

    Have an event that you would like to wear SENE for? Email us at hello@senestudio.com and we'll see what we can do.

  • redeemGifting

    Do you offer gift cards?

    All our physical gift cards are shipped in a mini-box that looks like our normal shipping boxes. Each gift card is beautifully packaged with a handwritten note from our team. Email us if you want to customize what it says.

  • question_answerPress Inquiries

    Who do I contact for marketing/press-related matters?

    Email hello@senestudio.com and we'll make sure it's routed to the right person.