Get In Touch

If the garment doesn't fit the way you want, no worries! We offer free remakes & alterations for custom-fit garments.

To qualify, please complete a Fit Review within 30 days of receiving your order. Start the resolution process by emailing us at support@senestudio.com following the process in the Fit Review Guide.

To qualify for an alterations or remake, please complete your Fit Review within 30 calendar days of delivery. See Alterations & Return Policy for full details.

Standard size items are eligible for exchanges but not for refunds.

What is Sene's return policy?

If your order doesn't fit right, you can get free remakes and alterations, and it restarts the clock for the 30 days. And you still reserve the right to return the garment.

If you wish to return your order, you can return it within 30 days of delivery of the initial garment or the remade garment. Suits, tuxedos, blazers, and suit pants must be returned within 14 days of receipt.

Read more about our Return Policy.

We aren't altering standard size garments, we're truly cutting your order from scratch to fit. You're getting bespoke precision because we generate a unique technical pattern for your garments.

We only want to make clothing that we're extremely proud of. So we source from some of the top mills in the world. For example, our Japanese denim mill recycles its water so well that you can even drink it. You'll notice the difference immediately.

Please review each product page for specific care instructions.

You can log-on to your account at senestudio.com/account.

Fashion is the second most wasteful industry in the world, generating billions of dollars of waste each year. We are part of a new approach, only making clothing if there is someone to wear it. And dignity, fair wages, healthy working environments are important to us along the supply chain. We work with the best craftsman and production partners in the world. We pay top dollar to collaborate with the best talent, and our goal is to ensure human dignity on all touchpoints along the supply chain.

Currently we ship to the United States only.

As part of our 1-to-1 model, we only make clothes if there is someone there to wear it. Items are cut & sewn from scratch. You will receive a tracking number upon shipment.

Please visit product pages for specific lead times.

Email support@senestudio.com and we'll make sure it's routed to the right person.

Email support@senestudio.com and we'll connect you with the right team.